Payment & Billing

We accept a wide variety of payment methods to make your purchase convenient:

• Credit/Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Digital Wallets (Google Pay, Apple Pay)
• Bank Transfer (for annual enterprise plans)
• Cryptocurrency (Bitcoin, Ethereum) - coming soon

Absolutely! We take security seriously:

• All payments are processed through PCI DSS compliant payment processors
• We use industry-standard 256-bit SSL encryption
• We never store your complete credit card details on our servers
• Our platform is regularly audited for security vulnerabilities
• We are SOC 2 Type II certified

Our subscription billing is automatic and hassle-free:

• Choose between monthly or annual billing cycles
• Annual plans save you up to 20% compared to monthly
• You'll be charged automatically on your billing date
• Email reminders sent 7 days before renewal
• Manage your subscription from your account dashboard
• Cancel anytime from your account settings

If a payment fails, don't worry - we've got you covered:

• You'll receive an immediate email notification
• We'll automatically retry the payment 3 times over 7 days
• Your account remains active during the retry period
• Update your payment method anytime from your dashboard
• Contact support if you need extended time or assistance

Yes! Invoices are automatically generated and available:

• Instant email receipt sent after successful payment
• Detailed PDF invoice available in your account dashboard
• Includes your business details if provided during signup
• Historical invoices accessible anytime
• VAT/GST invoices available for eligible businesses

Due to the digital nature of software licenses, all sales are final. Billing errors such as duplicate or unauthorized transactions are corrected to the original payment method. Nothing in our policy limits rights required by applicable law. See our Refund Policy for full details.

Yes, you can update your payment method anytime:

• Go to Account Settings → Billing → Payment Methods
• Add a new payment method
• Set it as your default payment method
• Changes apply to your next billing cycle
• Old payment methods can be removed after adding a new one

No hidden fees - transparency is our policy:

• The price you see is the price you pay
• No setup fees or hidden charges
• No cancellation fees
• Taxes are clearly displayed before checkout (if applicable)
• Currency conversion fees (if any) are shown by your payment provider

Yes, you can change your plan anytime:

• Upgrade: Immediate access to new features, prorated charge
• Downgrade: Effective from next billing cycle, no refund
• Switch between monthly and annual billing anytime
• Enterprise plans can contact sales for custom arrangements

Yes, we support organizations making a difference:

• 50% discount for registered non-profits
• 40% discount for educational institutions
• 30% discount for students and teachers
• Contact support@gsmtoolv2.com with documentation
• Verification required within 30 days of signup